Orders will be processed within 1-2 business days from the date of purchase.
Shipping Methods:
We offer standard and expedited shipping options.
Shipping carriers may include Pos Laju, J&T Express and Grab express.
Shipping Costs:
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Estimated Delivery Time:
Standard shipping: 1-7 days
Expedited shipping: 1-7 days
International Shipping:
We offer international shipping with varying delivery times based on the destination.
Order Tracking:
Customers will receive a tracking number via email once the order has been shipped.
Delays:
In the event of unforeseen circumstances or delays, we will promptly communicate with customers to provide updates.
Address Accuracy:
Customers are responsible for providing accurate shipping information. Any additional shipping charges due to incorrect addresses will be the customer's responsibility.
Customs and Duties (for international orders):
Customers are responsible for any customs duties or taxes incurred.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.
Returns Due to Non-Delivery:
If a package is returned due to non-delivery, additional shipping charges may apply for reshipment.
Contact Information:
For any shipping-related inquiries, please contact our customer service at [email protected] or WhatsApp us at +60175238893.